Samsung accused of hiding the real problem of leaflets. In the very first generations of folding smartphones, the problem of the hinge – hinge had made itself felt but the main brands had reassured that everything had been solved with the second generation and subsequent ones: unfortunately, however, it seems that this has not happened for Samsung which is now accused of try to hide the real problem of its foldable Galaxy Z Fold and Galaxy Z Flip.
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According to Business Korea reports, several Samsung users who own Galaxy Fold 4, Galaxy Flip and Galaxy Fold 2 complain, after some time of use, the inability to fully open the flexible screen up to the 180-degree angle. When this problem persists over time, black lines appear on the screen in the folding area in the center of the display.
The good news is that Samsung proceeds with the free repair for users who present with this problem in its service centers. However, this is only on condition that the smartphone has not been subjected to external shocks.
The problems of the screen not opening completely and of the black lines in the center of the display only appear after some time of use. If in the meantime the user has dropped the smartphone or accidentally scratched it, as most likely happens to almost all smartphones, it is highly unlikely to get a free repair.
In particular, it seems that the mechanical parts of the hinge can cause damage to the flexible screen when external shocks and falls occur. This would be the real problem of many leaflets, according to some observers the reason that so far has made Apple and Google give up on entering this category of devices.
Dozens of Apple patents show that Cupertino is working on it, Google may have solved the problem given that the first foldable Pixel Fold is expected at the Google I/O 2023 conference in May.
In summary, Samsung is accused of passing on the cost of the leaflet problem to customers, offering them partial information, an accusation that can undermine the trust of users and the market in the brand’s top-of-the-range products.
Unfortunately, this is not the only headache that Samsung is having to face: analysts expect quarterly results to suffer severely due to the collapse in the prices of memory chips and components, sectors in which the South Korean giant is among the largest manufacturers in the world. world.
